Not emergency care

Website forms and email are not monitored as emergency services. Urgent or severe concerns require direct veterinary assessment.

No diagnosis from website content

Educational pages are general information and do not replace a clinical examination, diagnosis or individual treatment plan.

Consultation requests

A submitted request does not confirm an appointment. The clinic must acknowledge and schedule the consultation directly.

Complementary therapies

Complementary therapies are used only as adjuncts to conventional veterinary medicine and never as substitutes for essential treatment.